Outfit details
Wool coat - United Colours of Benetton
Flower brooch - Ardene
Purple tights - Esprit
Belted booties - Spring
What and Where
It seems so long since I did an outfit post and I know you guys have missed it and I realized, I do too! Don't you just hate it when work and life gets in the way of your blogging? I've had a very hectic last several weeks, it's been stressful and terribly exhausting for the body and soul so I've decided to take some days off and do nothing! Well, almost nothing. I finished two books and sort of organized my closet. By that, I meant, took some of E's clothes in the closet, moved it to the linen cupboard and put some of mine as temporary holding space.
None of my list of to-dos have been crossed off but let's not focus on the trivial, shall we? This post is actually double-sided, Side A: to show you this beautiful coat and to also say good-bye to it and Side B: to tell you about a certain fantastic customer service I've received recently. Backtrack about two months ago, I was getting ready for Fall and visited one of my favourite stores when it comes to high-end coats and apparel.
I visited United Colors of Benetton's flagship store at the Rideau Centre and was given the most excellent service (as always) and valuable shopping advice by the chic and stylish store manager, Lasha. I was torn between this tweed-like coat and UCB's classic pea coat but was enlightened about its unique details. The cut, the over-sized lapel, the quality of the fabric and the versatility of the design. I trust Lasha with all my heart, just one look at her (and her informative fashion video!) will tell you she definitely knows beauty and style and if anything, she knows coats and jackets.
So, home I went with this beauty and I've only worn it on several occasions as I don't consider it my daily outerwear. All is good in my world until one day, I noticed the little fur balls accumulating on different sections of the coat. The fabric was starting to pile a lot, it was starting to 'aged' my coat beyond its years. Alarmed, I immediately went to UCB to see what can be done to protect the coat from further degeneration?
Let's just say that Lasha and her staff were beyond incredible! Though we tried to see if we can brush it off with a lint remover, ultimately, the coat will continue to rapidly age due to its high acrylic content. I was offered a coat replacement, any coat/jacket my heart desires, of the same value for a straight exchange! If that is not a commendable, superb client service, then what is?
Thank you very much again to the fabulous and gracious girls at United Colors of Benetton, merci beauoup!
46 comments:
What a beautiful outfit my dear. The flower clips looks magical too
Happy Monday
Sweetie, you look beautiful, as always! :)
I like UCB because of the the great stuff they have, unfortunately, not everything is perfect :(
Hope you feel more relaxed now and wish you a beautiful week!
xxx
-M-
Times Like Mine
It's such a gorgeous coat! You must be so sad to see it go (though not the pilling!!) I can't wait to see what you got in return!
Thank you for stopping by my blog last week! I'd run into references of yours on Mel's A Working Mom's Closet, and possibly a few other places but never thought to check out your blog! So glad I did - it's always super exciting finding another Canadian fashion blogger!!
I'm glad to hear you are taking a few days off to break/relax :) Also, super happy that you posted! When I read that you put E's clothes in storage it was hilarious cause I do the same with Chris's stuff.
Your coat is adorable! I hate when sweaters and coats do that "piling-thing". But I found a wonderful tool that shaves off all those nasty balls from your clothes. An "evercare" from Marks. I swear by it when I want to renew an old or thrift-found sweater or coat.
You look beautiful, my friend! I'm glad you got to take some time off this week for yourself :)
Your little smirk in the last picture is too cute!
Call Me Ishmael
Your flower is beautifully blue and your tights are so pretty and purple :)
Great way to come back from an outfit post hiatus, you nailed it. Great pics and posing. Love the coat, the flower makes it pop. I never go into Benetton, I may have to check them out.
besoslynn.blogspot.com
Oooh, I'm wearing a flower today, too. We need it to brighten our cold Canadian winters, no? :)
This coat is perfect!
Gorgeous pics, love the blue tine :) I used to wear Benetton all the time back in the day. XOXO
Beautiful coat with a nice touch of cute flower. I like the fabric and its texture, simply gorgeous.
Thanks so much for letting me know how you like the Dior product, hope it works on me :)
I personally love when my life gets in the way of blogging, because it means I'm actually doing something! :) Or just getting some nice relaxing.
I think of blogging as a job. Even though it doesn't get lots of traffic (though I've been blogging for 10 years!), or any pay!
XX.
Mae Lu, @ thereafterish.
Loving those purple tights. And those boots are amazing. Love 'em.
Don't miss my first ever giveaway
cute boots
x
Yes, ur outfits shots have been missed, ML:) That's a lovely coat! Oh wow, talk about excellent customer service!!:)
TheOwlsCloset.blogspot.com
P.S. Yes, the Threadsence hat is adorable! Are you getting it??;)
So happy you got your coat...it looks GORGEOUS on you...and Im "eyeballing" those tights & booties...pass them down please:)
You look great hunnie!!!
Mwah!
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You look great! I'm so envious of those boots, they're amazing.
You are so cut! Love your jacket and those gorgeous boots!
Melanie@UnravelledThreads
Follow @UnraveldTreads on Twitter!
love the ensemble!
Adorable flowers!!!! I love them!!
great mix of colors...love those boots!
xx
http://www.hotpinkday.blogspot.com/
I've always wanted a yellow winter jacket. But I'm not brave enough to wear a bold colour like like that. And loove those shoes. Days off are needed.
I love flower pins and I love even more how you pinned one on your coat! Great inspiration!
That really is superb customer service. Love the layers of that skirt peeking out from under the coat.
What a gorgeous jacket.. and the shoes are awesome!! great photos.. and so great when you get excellent customer service like that.. I didnt know that coats can degrade like that.. is good to know!!
your dress/skirt also looks interesting.. I was scrolling down waiting to see a pic of it too!! you are keeping us in suspense!! :)
have a good evening!! xoxo j
i love the color and texture of that jacket but it's too bad that the pilling is so bad. UCB does have some amazing customer service though!
cuteandlittle.com
your wool coat is fantastic! :D
<3, Mimi
http://whatmimiwrites.blogspot.com/
I LOOVVEEEE this outfit !
the boots are really awesome !
Your comment was just too sweet. I love your flower brooch, almost as much as I love the coat! I'm sorry you have to trade it in, but at least you got to wear it a few times and now you'll get a whole new one! I've been to the Dallas UCB a few times...maybe I should stop back by! :)
I know exactly what you mean about life keeping you busy...I want to spend hours on my blog and usually get about 20 minutes with it and then have to find some time to check everyone else's out! Sigh!
That was a wonder story, I really love it when somebody do their job perfectly like that, satisfying customers, I love your outfit!!! and the purple pin just look so cute on you
<3
http://reserveradefashion.blogspot.com
What a happy story - I love when things like that happen (I had a similar experience not long ago!). You look awesome with the purple tights and booties - and all these colours are gorgeous!
Btw, I'm sure a little Hawaiian sharkie would help on the days you need time off! :)
That jacket is absolutely gorgeous! How awesome of them for allowing you to get a replacement after the pilling and such. It's getting a bit cooler here thank goodness! I'm so jealous of your cold weather! I'm new to blogging and am learning so much! I really should blog more than I have. I really should include more ootd's and weekend wear photos as well! Loving your blog!
I love the flower and the booties. I actually had a flower brooch on today too.
I'm glad to hear UCB stood by their product and got you a replacement - the coat is beautiful!
Chic on the Cheap
Super cute outfit!! That coat is absolutely beautiful, so that's truly a shame! But that is totally awesome customer service too! So that rocks!! Good luck getting caught up and rested! Its no fun when life gets to hectic to blog! Have fun doing nothing! :)
I think these acts of excellence should be commended, right? These days, there's a quick complaint reflex when something goes wrong or when we receive horrible service. We should also take a moment to give credit where credit is due, what do you think?
p.s. you guys are so right, second part of this outfit is coming up tomorrow! Whatever that thing is peaking out of the coat, I shall share with you tomorrow!
much love,
ML
I see you on Sidewalk Chalk all the time and thought it was about time to see what you are up to there in Canada. I can see now why you are so popular!
I'll be visiting more often from now on.
The Auspicious Life
Oh man, I feel your pain with being super busy! I love your tights, though, so cute and such a good way to brighten up a cold day! Love the flower on your coat too! :)
(http://showersofsunflowers.blogspot.com)
This is a pretty outfit on you!
http://shoesplurge.blogspot.com
Hello again, ML! I'm doing well, thx! Hope ure having some fun on ur business trip;)
Hii, how are you?
you look so so pretty
such a nice outfit
the pictures are great and your coat is also gorgeous, I love it
hope you're enjoying your trip
xx
♥Marley
I love your coat, especially the flowers on it!
This outfit makes me want to live somewhere where it's cold and festive! You look absolutely adorable and that jacket is fab.
xo
Valerie
those pics are very cute!!you seem a model in a magazine!!!xxx
Love your coat and boots!!!
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Love to hear from you! Your kind comments truly make my day!
oxo
ML
Twenty York Street
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